Kristopher K. Willmert
My resume is best viewed on the web at: https://ornsio.github.io/kris_willmert/
My resume is best viewed on the web at: https://ornsio.github.io/kris_willmert/index.html?emphasis=ellucian
About Me
Experience
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- Created a PowerShell based framework for data ETL automations including configurable mechanisms for logging and log retention policies, and sending alert emails when automations fail. Implemented it at multiple client institutions to substantially improve visibility, reliability, and sustainability of critical automated business processes.
- Designed and delivered a solution for automating a client's calculation of faculty instructional load and adjunct faculty pay that honors their unique policies, provides no-code configurability for future policy changes, and is built on functionality fully supported by their SIS/ERP software.
- "Kris has really helped us make the system work for us and not us work for the system. His adjustments in the system have been a game-changer for us."
- After being with CampusWorks for just over a year (August 2024), was peer-nominated as an exemplar of three of the company's guiding principles:
- Our people and results distinguish us.
- If it is good for the client, it is good for CampusWorks.
- We stop, think, and then go.
- Rapidly addressed multiple data corruption issues caused by uncaught bugs in IWU's third-party-developed IPaaS code immediately after launch, using SOQL to target affected data and Salesforce Dataloader to perform corrective bulk updates in Salesforce, and T-SQL scripting to correct data in the Colleague SIS.
- Developed a C# command line application for parsing JSON file backups of integration projects from our IPaaS solution into a full file and directory structure that mirrors the project layout in the IPaaS UI and is fully compatible with Git source control (our IPaaS vendor offers no source control solution). Utilized this tool to identify and address multiple uncaught bugs in vendor-developed code before they were deployed to production.
- Established a source control and Salesforce CLI deployment strategy for IWU's Salesforce platform custom code, and scripted custom PowerShell commands to simplify Salesforce CLI interactions.
- Developed Apex logic implemented via the EDA TDTM framework for "scrubbing" name data entered by applicants to automate correction of common formatting issues.
- Created a base project template in IWU's IPaaS solution for future integrations between Salesforce and the SIS, including environment-specific connection tests, credential management, error handling, and an alternate logging mechanism that circumvents per-file character limitations in the native platform logger. Leveraged this template to significantly accelerate build on subsequent projects for new integrations.
- Quickly became proficient at managing system configuration and custom C# code for the on-prem Microsoft Dynamics CRM installation used for IWU National & Global's student recruitment with very little training, no documentation, and no prior experience.
- Developed and implemented several quality-of-life improvements, including automated audit log and email attachment purges and detailed, user-accessible logging for support of custom lead routing configuration managed by the business.
- Brought CRM changes (previously made ad hoc, often directly in production) into the university's IT change management process, establishing best practices and a new change window specific to CRM.
- Served as an active member of the core project team working with an implementation partner to migrate from Dynamics to Salesforce:
- Defined and refined field-to-field mappings for the majority of the integrations between Salesforce and Ellucian Colleague by way of Ellucian Ethos and a custom Colleague API the IWU Software Team developed in-house using C# and the Ellucian Colleague SDK.
- Developed endpoints in IWU's custom Colleague API for exchanging student application data between Salesforce and Colleague according to unique business logic not part of the core Colleague platform.
- Scripted complex T-SQL extract/transform queries for all data migrated from Dynamics to Salesforce, in several cases incorporating data from the SIS as well.
- Attained expert-level development skills in the university's SIS / ERP system, Ellucian Colleague, as well as deep knowledge of its functions in the academic areas such as student credits and credentials, curriculum management, registration and enrollment, and degree completion evaluation.
- Project managed the IWU residential campus' implementation of Ellucian's Colleague Self-Service Student Planning product in coordination with a consultant from Ellucian.
- Worked with several areas of the university to complete key projects requiring deep knowledge of business processes, including a ground-up custom system built within Colleague for automated academic standing evaluation used by the university's Student Experience office and a complete overhaul of the software code used to produce the university transcript.
- Developed a reputation for excellence in communication, business process evaluation, and solution design and development, both within the university's IT organization and among the university departments with whom I regularly worked.
Skills
- Proficient in Apex, SOQL, and C#
- Proficient in Salesforce configuration-based customization / declarative development
- Strong T-SQL scripting skills
- Working knowledge of Dynamics CRM configuration, and declarative and programmatic customization
- Some knowledge of HTML, CSS, JavaScript, JQuery, Bootstrap
- Expert Envision Basic programming skills
- Strong knowledge of Ellucian Colleague, particularly academics-related features
- Business process analysis and design
- Excellent oral and written communication skills
- Expert Envision Basic programming skills
- Strong knowledge of Ellucian Colleague, particularly academics-related features
- Strong T-SQL scripting skills
- Business process analysis and design
- Excellent oral and written communication skills
- Proficient in Apex, SOQL, and C#
- Proficient in Salesforce configuration-based customization / declarative development
- Working knowledge of Dynamics CRM configuration, and declarative and programmatic customization
- Some knowledge of HTML, CSS, JavaScript, JQuery, Bootstrap
Education
- Minor in Mathematics
- Graduated Summa Cum Laude, 3.86 GPA
Endorsements
(Full references available upon request)
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Director of Software Development, Indiana Wesleyan University
“During Kris' tenure at IWU, I had the privilege of serving as his supervisor. Kris consistently demonstrated a rare combination of technical brilliance, collaborative spirit, and forward-thinking vision that elevated our entire team's performance. His ability to navigate complex technical challenges while maintaining a positive, solution-oriented mindset made him not only an invaluable technical resource but also an inspiring presence that strengthened our team culture.”
VP, Office of Student Services, Indiana Wesleyan University (retired)
“It has been my privilege to work with Kris for many years in my Vice President role at Indiana Wesleyan University. Kris developed a comprehensive package for us that allowed us to evaluate academic standing on a continuous basis, complete with rules, communications, and documentation. Not only was this a customization to our system, but it was set up in a way for the user to be able to configure as needed in the future without IT assistance.
Kris's understanding of our IT systems is phenomenal. While an office may request an enhancement for its immediate need, Kris is always researching it in light of the bigger picture and is able to articulate the impact and/or difficulty of fulfilling that request. I have greatly respected his knowledge of systems and appreciated his patience and good nature while assisting those of us who have limited experience in the technology environment. His support has been outstanding.”
Project Manager and Business Analyst
“I am always thrilled to get the chance to work with Kris. He has been a terrific key subject matter expert for projects that I have managed and has never shied away from breaking down the complex technical portions so end users could understand. I have watched him gain the confidence of the project teams and stakeholders through being prepared, sharing his technical knowledge, researching, keeping the end user in focus and not being afraid to learn new technical systems. I value his input and expertise shared on projects. He is always willing to go the extra mile and his kind demeanor allows for collaboration to excel. He is a tremendous asset to the team.”
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